These Terms of Service (“Terms”) govern your access to and use of the services and website (the “Website”) provided by prairietrailphysio (“we,” “us,” or “our”). By accessing or using the Website or services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.
1. Acceptance of Terms
By using our Website and services, you accept and agree to be bound by these Terms and any other applicable policies or guidelines referenced herein. If you do not agree to these Terms, you may not use our Website or services.
2. User Eligibility
To use our Website or services, you must be at least 18 years old or have the legal capacity to enter into a binding contract. If you are under 18, you may use our services only with the consent and supervision of a parent or legal guardian.
3. Services Provided
We provide physiotherapy, rehabilitation, and related health services as described on our Website (“Services”). The information on this Website is for informational purposes only and is not a substitute for professional medical advice from a qualified healthcare provider.
4. Account Registration
You may be required to create an account or fill out a form to access certain features, such as booking an appointment. You agree to provide accurate, current, and complete information and to update this information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
5. User Obligations and Restrictions
When using the Website and Services, you agree to:
Use the Website and Services for lawful purposes only.
Not engage in activities that may harm, disrupt, or interfere with the Website, our Services, or other users.
Not violate any applicable laws, regulations, or third-party rights.
Not use any automated means to access the Website or Services without our prior written permission.
6. Payment and Billing
If you purchase services, you agree to provide accurate and complete billing information. All payments will be processed according to the pricing and payment terms provided at the time of your appointment. You authorize us to charge your selected payment method for the Services you select. Cancellation policies will be specified at the time of booking.
7. Content Ownership
The content on the Website, including text, images, logos, videos, and other media, is the property of prairietrailphysio or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or use any of this content without our prior written consent.
8. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy practices, or activities of these third parties. We encourage you to review the terms and policies of any third-party websites you visit.
9. Privacy and Communications
Your use of our Website and Services is governed by our Privacy Policy.
Customers who opt-in to receive SMS messages from prairietrailphysio can expect helpful appointment reminders, scheduling updates, and occasional health-related information. You can cancel the SMS service at any time by texting “STOP” to the number you received the message from. Upon sending “STOP,” we will send you an SMS to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. To rejoin, simply sign up as you did initially.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly through our contact page. Carriers are not liable for delayed or undelivered messages. Message and data rates may apply.
10. Termination
We may suspend or terminate your access to the Website and Services at any time, without notice, if we believe you have violated these Terms or engaged in activities that could harm our platform, Services, or other users. Upon termination, your right to use the Website and Services will immediately cease.
11. Limitation of Liability & Medical Disclaimer
To the fullest extent permitted by applicable law, prairietrailphysio shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the Website or Services. The services and information provided are not intended to diagnose, treat, cure, or prevent any disease and do not replace professional advice from a qualified medical doctor.
12. Indemnification
You agree to indemnify, defend, and hold harmless prairietrailphysio, its employees, affiliates, and partners from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the Website or Services or your violation of these Terms.
13. Governing Law
These Terms shall be interpreted and enforced in a manner consistent with their intended purpose. You agree that any claim or dispute you may have against prairietrailphysio must be resolved through good faith negotiation. If a resolution cannot be reached, the parties agree to seek a mutually agreeable forum for mediation or arbitration before resorting to litigation.
14. Changes to Terms
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website and Services after such changes constitutes your acceptance of the new Terms.
15. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us using the information provided on our Contact page.